Order Cancellation Form

Order Cancellation Form

If you would like to cancel an order, please let us know as soon as possible by completing this form and letting us know why you want to cancel the order.


We can only process order cancellations before an order is picked, packed and dispatched. Once an order gets sent to our warehouse to be picked, it is too late to cancel.


If we have already dispatched your order, please complete our Returns Form instead before returning an order or part of an order. Please do not refuse delivery as the parcel may not get returned to us and we cannot process a refund unless the goods are returned to us.